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Terms of Service

Last updated: August 11, 2026

These Terms of Service ("Terms") govern your access to and use of the Tabu API, dashboard, and website (collectively, the "Services") provided by Tabu ("we", "us", or "our"). By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age to use the Services. By creating an account, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

2. Account Registration

To access the Services, you must create an account through our dashboard. You are responsible for maintaining the confidentiality of your account credentials and API keys. You agree to notify us immediately of any unauthorized use of your account.

You may not share your API keys with third parties or use them in a manner that exceeds the usage limits of your subscription plan.

3. Acceptable Use

You agree to use the Services only for lawful purposes. You may not use the Services to:

  • Process, distribute, or facilitate the distribution of Child Sexual Abuse Material (CSAM) or any content depicting the exploitation of minors.
  • Circumvent, disable, or interfere with security features of the Services.
  • Use the API to build a competing content moderation service that directly resells our classification results without substantial added value.
  • Submit content that you do not have the right to process or that violates the intellectual property rights of others.
  • Engage in activities that violate any applicable law, regulation, or third-party rights.

We reserve the right to suspend or terminate your access to the Services at any time, without notice, if we reasonably believe you are in violation of these Terms.

4. API Usage and Rate Limits

Each subscription plan includes a specific monthly image classification allowance. If you exceed your plan's limit, additional classifications will be billed at the overage rate specified in your plan, or requests may be throttled until the next billing cycle.

We reserve the right to impose rate limits to ensure fair use and maintain service quality for all users. Current rate limits are documented in our API documentation.

5. Payment and Billing

Paid plans are billed monthly in advance via Stripe. All fees are non-refundable, except as required by law. You are responsible for providing accurate and up-to-date payment information.

We reserve the right to change our pricing with 30 days' prior notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

6. Data Processing

Images submitted to the API are processed in-memory for classification purposes only. We do not store original images on our servers after processing. We retain classification metadata (scores, timestamps, and safe/unsafe determinations) to provide analytics and compliance reporting features.

For more information about how we handle your data, please refer to our Privacy Policy.

7. Service Availability

We strive to provide high availability for the Services but do not guarantee 100% uptime. The Services are provided on a "best-effort" basis. We may occasionally need to perform maintenance, which may result in temporary service interruptions.

We are not liable for any losses, damages, or costs resulting from service downtime or interruptions.

8. Intellectual Property

The Services, including all software, documentation, and design, are owned by Tabu and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

You retain ownership of all content you submit to the Services. By submitting content for classification, you grant us a limited license to process it solely for the purpose of providing the Services.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:

  • The Services will be uninterrupted, timely, secure, or error-free.
  • Classification results will be 100% accurate. AI-based content moderation is probabilistic and may produce false positives or false negatives.
  • The Services will meet your specific regulatory compliance requirements. You are responsible for ensuring your overall moderation strategy meets applicable legal obligations.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Tabu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of the Services.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Services shall not exceed the amount you have paid to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tabu and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

You may terminate your account at any time by contacting us at [email protected]. We may terminate or suspend your access to the Services at any time, with or without cause, with or without notice.

Upon termination, your right to use the Services will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 9, 10, 11, and 13.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic and applicable European Union law, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Slovak Republic.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: [email protected]
  • Location: Slovakia, European Union
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